Xi'an, according to the guidebook, is "firmly on the tourist itinerary" and I have to say for tourists their public transportation is very handy. To get out to the terracotta warriors of Qin Shi Huang Di (the first emperor of a united China in 221BCE) one only need step off the overnight train and head to the east side of the train station plaza, where minibuses and tourist public buses depart for these destinations regularly. Xi'an's imposing city walls were the first thing we saw when we got off the train and we wanted to walk around them, but at 13km in circumference we didn't have time--the best way is to rent bikes and bike around.
The tourist bus #307 runs right out to the terracotta warrior complex, about 20k outside of town, via some city streets and other attractions such as the Taoist holy mountain Li Shan and various museums and whatnot along the way. The cost is only 7 yuan, which makes it a much better deal than the minibuses that take you straight to the warriors for 26 yuan. Jessica and I hopped onto the tourist bus and it took us about one hour to arrive. The bus was very nice, though, more like a long distance coach, and was air conditioned.
The terracotta army is actually adjacent to the grave of the Qin emperor, which has not been excavated, and was not mentioned in extant historical texts. The army features thousands of life-sized warrior figurines with unique facial features, different poses and uniforms. Horses, chariots, weaponry and other artifacts were also found with the army. It was discovered in 1975 by a peasant sinking a well and has been nicely excavated and was well presented. According to the ancient Chinese historian Sima Qian, the tomb of the Qin emperor has rivers of mercury and treasures untold... as well as booby traps full of spears and arrows waiting to shoot any who trespass. Sounds like a case for Indiana Jones!
The army is housed in three vaults, all partially excavated and roofed. The 1st vault is the largest, with 8000 or so figures arranged in neat rows. The vault is the size of an aircraft hanger, so the scale is immense. Ignoring the throngs of tourists taking photos and posing in front of the figures, Jess and I tried to capture the scope of the view with photos but they don't really do it justice. You can't wander around the figures (since they are fragile terracotta and additionally sections are still under construction) but there are walkways around the entire area so you can get a closer look.
To me the figures were certainly imposing, but also a little sad. They are just standing, waiting for their master who will never come. Some were reassembled but others are lying smashed.
The second vault is fully of mostly broken horses and cavalrymen. This vault also has a fine museum with a close up view of one horse and cavalryman (the detail on both is exquisite, down to the individual lines of hair on both as well as the notched bolts that hold the warrior's armor together. There are also archer figures and a spectacular general, with a fancy hairdo, scarves of glory and a bushy handlebar mustache. You can see the fingernails on all the figures, really impressive.
The third vault is mostly empty, but it does house six beautiful horse figures that came with a chariot, which is being restored. There is also a separate museum that shows two 1/5 scale war chariots with horses and driver, all made of bronze. The museum also features two marionettes that were used in the Beijing Olympic opening ceremonies, which are kind of the most creepy things I've ever seen.
Having had our fill of history, Jess and I caught the bus back to Xi'an and got back on the internet. Unfortunately, the flight was now 200 yuan more expensive! Fighting over the phone with Air China proved fruitless, so we caught the airport bus (which we discovered by luck while wandering around looking for the internet cafe). The bus took about an hour, and it rained heavily. We got quite damp walking over to take the bus.
At the airport, the one staff member at the Air China ticket booking desk was spectacularly unhelpful, raising her voice and interrupting us when we tried to explain our story. We asked to speak to her boss, and she made a phone call, then said "Boss not coming. I no help you." She then proceeded to ignore us and read the paper. No amount of talking loudly in English or Chinese would rouse her. Jessica was so furious she could barely speak. Unfortunately, Air China's flight that I was already booked on was the cheapest. We decided to book the flight, but used a private ticket booking desk provided by the airport itself, which was just 2 booths down from the Air China satan's spawn. Ironically they quoted us a cheaper rate on the Eastern China flight that left a little earlier compared to what we were told when we asked the official Eastern China Airlines ticket booking staff, but Jess opted for Air China so we could fly together. OOPS.
We made it through security and went and sat in a cafe until boarding time... when an announcement was promptly made that our flight was delayed until 10:45 due to "maintenance of the aircraft." To us that sounded like "we're bull$hitting you because we're incompetent idiots." As you can tell we were really down on Air China right now. In what was not a shocker, they delayed the flight again to midnight, and then once more to 12:45. I was not the only person who was infuriated with Air China, local Chinese citizens were arguing with the ground staff and receiving the same crappy service (which made me a little bit perversely pleased).
Finally, another plane arrived around 12:20am and we boarded at 12:45am. They gave us 100 yuan refund, which is about US$12. Thanks a lot, way to rub salt on an open wound! The flight was uneventful, except for a minor altercation with a flight attendant who told me to turn off my iPhone (which was in airplane mode) because it "wasn't allowed in China" which is complete BS because I used it on the Air China flight we took from Guilin to Chengdu AND it's basically an iPod when it is on airplane mode. I stuck to my guns because there was no way I wasn't going to have music and my games during the flight. Eventually another flight attendant came over and knocked some sense into the one berating me. This entire exchange was in a mixture of English and Chinese, all of it probably ruder than I would like but I was at my last straw.
We landed at Beijing Capital Airport at 2:20am, but we had to taxi forever and then once we got off the gate I think we walked about a kilometer to get out. Jessica and I were not happy with the fact that Terminal 3 at Beijing Captial Airport is the world's second largest terminal after Dubai! We took a cab to the Mariott and got to our room at 4am. Thanks a lot, Air China. I'm going to tell everyone I possibly can about how crappy your customer service is.
Showing posts with label XI'AN. Show all posts
Showing posts with label XI'AN. Show all posts
Saturday, May 9, 2009
This is Not the Hogwarts Express
Jessica and I were pretty excited to take the overnight train to Xi'an, until we sat down in our 4 bunk soft sleeper compartment and realized we might have to share with two strangers. We also discovered we had been given a top and bottom bunk but on diagonal sides of the compartment (i.e. top bunk not over the bottom bunk). Additionally, after some quick mental calculations, we realized the train was about 16 hours. Luckily, I had a pack of cards.
Our train departed Chengdu exactly on time to the minute. The conductor in charge of our soft sleeper car came and checked our tickets, and then switched them out for a plastic red tag (which we had to return at the end of the train ride, in order to have our original paper tickets handed back to us--not sure why this rigmarole was necessary). She also recorded our passport numbers (all foreigners must register all the time in China!) and asked if we had the swine flu. We of course said, "mei you!" (which means don't have!). Really, why would you ever say "Yes, I have the swine flu!" You'd probably get carted off somewhere never to return. Upon our departure from Chengdu, our compartment was still empty, however we realized that someone might still get on the train at a subsequent stop.
We looked out the window, which was pretty gray and dreary as it was raining in Chengdu, and then played cards. After a while we got hungry and visited the dining car. They didn't have a picture menu, but they did have pinyin next to the characters. After a lot of back and forth where I explained again and again that Jessica did not eat meat (and was Buddhist), the waitress finally recommended a stir fried tomato dish. I got a pork belly fried rice dish that was really yummy. It had these light green peppers (reminded me of like Slovak papriky) that were a tiny bit spicy, but not too much to detract from enjoyment of the dish. Jessica's tomato dish was actually really yummy, I don't know what they do to the eggs here to make them so good but this was quite tasty.
We got back to our car and played more cards. Around 7:30pm, our compartment door was opened by a Chinese gentleman, who looked like he was about 45-50 years old. He had the bottom bunk and seemed a little surprised, but not in a bad way, to find two young white girls in his compartment. Jessica was very surprised to find a man sharing our compartment, so I had a quick chat with the conductor (who was also female). She understood our predicament, and offered us the chance to switch into a compartment with a young couple traveling with a toddler. That seemed worse than sharing with an unknown man, so I asked if I could just take the top bunk in our compartment. She said the last stop for the night was at 10pm, so she could tell me if that bunk was taken then.
As it turned out, the guy in our compartment was pretty cool, we had some chats in Chinese (with me translating). He was an engineer working for Ericsson in Baoji, which is about 2 hours outside of Xi'an. He said he had many German friends through work, but didn't speak any English. We talked a little about what Jess and I were doing in Chengdu and Xi'an and how we were at Beida. He endeared himself to Jessica by commenting that Chinese are terrible drivers. He also at one point got into bed and removed his pants (which scared the crap out of both of us), but was wearing a pair of flesh tone and white striped long johns for modesty's sake, which we certainly appreciated.
At the 10pm stop the conductor told me it was fine to sleep in the top bunk, so we all got into our respective bunks. Our companion went to sleep, as his stop was at 7am, and Jessica and I continued to play cards until around midnight. Sleeping on the train took a little getting used to, as you are swaying and bumping a little, but I did get to sleep eventually, waking up early in the morning, perhaps 6am. The bunk was just long enough for me to sleep, but anyone else taller would have to curl up on their side like a shrimp.
Our train arrived in Xi'an just on time as well, but Jess and I were a little grumpy after being in a small space for 16 hours with a stranger. We decided to find an internet cafe so we could check flights from Xi'an to Beijing. Emerging from the train station was a bit of a shock too, as it was typically packed with peasants staring, the city was cloudy and grimy and it was humid and warm. We wandered around fruitlessly looking for an internet cafe, getting directions from people who kept saying we were near one, but we just couldn't find it. Finally we stopped in a hotel and I kept asking them to draw a map until they sent a bellhop to show us the place. As it turned out, the sign (I know the characters for internet cafe) was wayyyy up top and you couldn't see it from eye level.
As it turned out, the tickets for the plane trip were only 100 yuan more expensive than the overnight train, so we decided to book the tickets through Air China. This is where things got really, really messy.
Online reservation services in China appear to be unable to handle US credit cards, so the purchaser must go through a ridiculous rigmarole of sending copies of both sides of the credit card, a copy of your passport and a signed authorization form authorizing the agent to use your credit card. Luckily Jess and I had all the copies of everything in our emails from purchasing our flights on eLong a couple of days before. When we tried to book the tickets online, I got an error message from Air China so I called their online booking service. The booking service told me that I had to send in the above information, which I did. I had Jessica do the same. They then sent me a new authorization form, because the one I wrote myself (which they told me to do) was not good enough. We resent. My ticket was confirmed, however, they didn't process Jessica's because of various conflicting and stonewalling stories. The two versions we got the most were 1) we took more than 30 minutes to send in the payment information (this information is not posted anywhere of course) or 2) they don't accept debit cards; since Jessica's card is a debit/credit card that says debit on the front they rejected it outright.
We didn't find out that they canceled her reservation until we were on the bus heading to the terracotta warriors, which are about 20 km outside of town. We tried fighting with them on the phone but we were stonewalled with typical crappy communist customer service (or lack thereof). We decided to check back at the internet cafe after getting back from the warriors.
Our train departed Chengdu exactly on time to the minute. The conductor in charge of our soft sleeper car came and checked our tickets, and then switched them out for a plastic red tag (which we had to return at the end of the train ride, in order to have our original paper tickets handed back to us--not sure why this rigmarole was necessary). She also recorded our passport numbers (all foreigners must register all the time in China!) and asked if we had the swine flu. We of course said, "mei you!" (which means don't have!). Really, why would you ever say "Yes, I have the swine flu!" You'd probably get carted off somewhere never to return. Upon our departure from Chengdu, our compartment was still empty, however we realized that someone might still get on the train at a subsequent stop.
We looked out the window, which was pretty gray and dreary as it was raining in Chengdu, and then played cards. After a while we got hungry and visited the dining car. They didn't have a picture menu, but they did have pinyin next to the characters. After a lot of back and forth where I explained again and again that Jessica did not eat meat (and was Buddhist), the waitress finally recommended a stir fried tomato dish. I got a pork belly fried rice dish that was really yummy. It had these light green peppers (reminded me of like Slovak papriky) that were a tiny bit spicy, but not too much to detract from enjoyment of the dish. Jessica's tomato dish was actually really yummy, I don't know what they do to the eggs here to make them so good but this was quite tasty.
We got back to our car and played more cards. Around 7:30pm, our compartment door was opened by a Chinese gentleman, who looked like he was about 45-50 years old. He had the bottom bunk and seemed a little surprised, but not in a bad way, to find two young white girls in his compartment. Jessica was very surprised to find a man sharing our compartment, so I had a quick chat with the conductor (who was also female). She understood our predicament, and offered us the chance to switch into a compartment with a young couple traveling with a toddler. That seemed worse than sharing with an unknown man, so I asked if I could just take the top bunk in our compartment. She said the last stop for the night was at 10pm, so she could tell me if that bunk was taken then.
As it turned out, the guy in our compartment was pretty cool, we had some chats in Chinese (with me translating). He was an engineer working for Ericsson in Baoji, which is about 2 hours outside of Xi'an. He said he had many German friends through work, but didn't speak any English. We talked a little about what Jess and I were doing in Chengdu and Xi'an and how we were at Beida. He endeared himself to Jessica by commenting that Chinese are terrible drivers. He also at one point got into bed and removed his pants (which scared the crap out of both of us), but was wearing a pair of flesh tone and white striped long johns for modesty's sake, which we certainly appreciated.
At the 10pm stop the conductor told me it was fine to sleep in the top bunk, so we all got into our respective bunks. Our companion went to sleep, as his stop was at 7am, and Jessica and I continued to play cards until around midnight. Sleeping on the train took a little getting used to, as you are swaying and bumping a little, but I did get to sleep eventually, waking up early in the morning, perhaps 6am. The bunk was just long enough for me to sleep, but anyone else taller would have to curl up on their side like a shrimp.
Our train arrived in Xi'an just on time as well, but Jess and I were a little grumpy after being in a small space for 16 hours with a stranger. We decided to find an internet cafe so we could check flights from Xi'an to Beijing. Emerging from the train station was a bit of a shock too, as it was typically packed with peasants staring, the city was cloudy and grimy and it was humid and warm. We wandered around fruitlessly looking for an internet cafe, getting directions from people who kept saying we were near one, but we just couldn't find it. Finally we stopped in a hotel and I kept asking them to draw a map until they sent a bellhop to show us the place. As it turned out, the sign (I know the characters for internet cafe) was wayyyy up top and you couldn't see it from eye level.
As it turned out, the tickets for the plane trip were only 100 yuan more expensive than the overnight train, so we decided to book the tickets through Air China. This is where things got really, really messy.
Online reservation services in China appear to be unable to handle US credit cards, so the purchaser must go through a ridiculous rigmarole of sending copies of both sides of the credit card, a copy of your passport and a signed authorization form authorizing the agent to use your credit card. Luckily Jess and I had all the copies of everything in our emails from purchasing our flights on eLong a couple of days before. When we tried to book the tickets online, I got an error message from Air China so I called their online booking service. The booking service told me that I had to send in the above information, which I did. I had Jessica do the same. They then sent me a new authorization form, because the one I wrote myself (which they told me to do) was not good enough. We resent. My ticket was confirmed, however, they didn't process Jessica's because of various conflicting and stonewalling stories. The two versions we got the most were 1) we took more than 30 minutes to send in the payment information (this information is not posted anywhere of course) or 2) they don't accept debit cards; since Jessica's card is a debit/credit card that says debit on the front they rejected it outright.
We didn't find out that they canceled her reservation until we were on the bus heading to the terracotta warriors, which are about 20 km outside of town. We tried fighting with them on the phone but we were stonewalled with typical crappy communist customer service (or lack thereof). We decided to check back at the internet cafe after getting back from the warriors.
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